An Anatomy of Online Fraud - why everyone in tech should learn about it
In 2023, scammers stole over $1 trillion from victims, according to the Global Anti-Scam Alliance. Given the digital economy we all live in and increasing sophistication of technology, both consumers and businesses are under increasing threat from bad actors who conveniently hide behind their screens, leverage Gen AI to dupe us into giving away our money. This session provides an engaging, digestible narrative of how online fraud came about, how it evolved over the years, what kind of tools tech companies are deploying against them, and what we all can do to protect ourselves. This is also an exciting field to go into for those who are interested in analytics, AI, technology development, and trust-building design.
Chaochao brings 15 years of strategy, business analytics and product management experience across airline, fintech, and consumer tech industries. Most recently, she served as the head of fraud at Chewy, and prior to that, she was Senior Product Director at Visa responsible for all machine learning products on online fraud detection.
